Last updated: 03 August 2025
MBE Marketing – Trading as MONK LONDON (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.monklondon.com] (the “Site”), and any other related services we provide.
- How We Collect Information
We collect information in the following ways:
- Directly from you: When you fill out a contact form, subscribe to a newsletter, download a resource, or communicate with us.
- Automatically: Via cookies, analytics tools, and server logs when you use the Site.
- The Type of Information We Collect
We may collect the following types of information:
Personal Information – directly from you:
- Name
- Email address
- Phone number
- Company name
- Job title
- Other contact or identifying details you voluntarily provide via forms
Non-Personal Information – Automatically:
We may process data about your use of our website (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
- How We Use Your Information
We may use the information we collect to:
- Provide and improve our services
- Respond to inquiries and communicate with you
- Send marketing and promotional materials
- Analyse website usage for improvements
- Personalise your website experience
- Comply with legal obligations
- Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Service providers and vendors who perform services on our behalf (e.g., CRM platforms, email marketing tools)
- Legal authorities when required by law or to protect our rights
- Analytics or advertising platforms (e.g., Google Analytics)
- Cookies and Tracking Technologies
At times we may use cookies and similar tracking technologies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings.
- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
- Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- File a complaint with a data protection authority
- Security of Your Information
We implement appropriate technical and organisational measures to safeguard your personal information. However, no electronic transmission or storage method is 100% secure.
- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
- Children’s Privacy
Our services are not directed to individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: hello@monklondon.com
Phone: +44 (0)20 7520 8332
